Frequently Asked Questions

 

1. What is Esther’s Compassionate Care LLC?

Esther’s Compassionate Care LLC is a family-owned residential group home provider that serves individuals with developmental disabilities. We are a proud vendor of the Arizona Department of Developmental Disabilities (DDD) and are committed to providing safe, compassionate, and person-centered care in a home-like environment.


2. Who do you serve?

We serve adults with developmental disabilities who are eligible for DDD services and require residential group home support. Each individual is assessed to ensure our services align with their needs, abilities, and personal goals.


3. What makes your group homes different?

We focus on creating homes, not facilities. Our approach emphasizes dignity, respect, patience, and individualized care. Residents are treated as family members and are supported in building independence, confidence, and meaningful daily routines.


4. Are you licensed and compliant with state regulations?

Yes. Esther’s Compassionate Care LLC operates in full compliance with:

  • Arizona state laws

  • Department of Developmental Disabilities (DDD) requirements

  • Arizona Department of Health Services regulations
    We also follow industry best practices to ensure quality and safety at all times.


5. What services do you provide?

Our services include:

  • Residential group home care

  • Person-centered support planning

  • Daily living skills development

  • Health, safety, and medication assistance

  • Emotional and behavioral support

  • Family communication and involvement

  • Advocacy and care coordination


6. How is care personalized for each resident?

Each resident has an individualized service plan developed in collaboration with the resident, family or guardian, case manager, and service providers. Plans are tailored to support personal strengths, preferences, medical needs, and long-term goals.


7. What type of staff care for residents?

Our staff are trained, compassionate professionals with experience in developmental disability care. All staff members receive ongoing training in safety, confidentiality, resident rights, and person-centered care approaches.


8. How do you support independence?

We encourage residents to participate in daily living tasks at their own pace, including personal care, meal preparation, household responsibilities, and community activities. Our goal is to promote autonomy while providing the right level of support.


9. Are families involved in care?

Yes. Family involvement is strongly encouraged. We believe open communication and collaboration with families and guardians are essential to successful outcomes and resident well-being.


10. How do you ensure resident safety?

Resident safety is a top priority. We maintain secure, clean living environments, follow emergency preparedness procedures, and provide supervision and health monitoring in accordance with state and DDD requirements.


11. Do you assist with medications and medical appointments?

Yes. We provide medication assistance and monitoring as prescribed and help coordinate medical appointments in collaboration with healthcare providers, guardians, and case managers.


12. How do residents communicate concerns or complaints?

Residents are encouraged and supported to express concerns freely. We promote resident rights, self-advocacy, and provide multiple avenues for raising concerns without fear of retaliation.


13. How do I start the admission process?

The admission process typically begins with:

  1. Contacting us for information

  2. Coordination with a DDD case manager

  3. Review of eligibility and service needs

  4. A formal intake and assessment process

Admission is subject to availability and service alignment.


14. Do you discriminate against any individuals?

No. Esther’s Compassionate Care LLC strictly prohibits discrimination of any kind and complies with all federal and state non-discrimination laws.


15. Where are your group homes located?

Our group homes are located in Arizona. Specific locations and availability can be discussed during an inquiry or consultation.


16. How do you protect privacy and confidentiality?

We take privacy seriously and safeguard all personal and health-related information in accordance with federal and state laws. Access to information is limited to authorized individuals only.


17. Can case managers and service providers visit residents?

Yes. We work collaboratively with case managers, therapists, and service providers and support authorized visits to ensure coordinated, high-quality care.


18. How can I contact Esther’s Compassionate Care LLC?

You can reach us by phone, email, or through our website contact form. We are happy to answer questions and discuss how we may support your loved one.


19. Do you offer tours of your homes?

Tours may be available based on safety protocols and availability. Please contact us to discuss tour options.


20. What is your overall goal for residents?

Our goal is to help every resident live a life filled with dignity, purpose, independence, and belonging in a safe, compassionate home environment.

Keep in Touch!

Thank you for considering Esther’s Compassionate Care LLC. We look forward to learning more about your needs and exploring how we can provide a safe, compassionate, and supportive home for your loved one.

A Home Built on Love, Dignity & Respect.

We believe that true compassion requires patience, selflessness, and advocacy, and we place our consumers’ best interests at the center of everything we do.

© 2026 Esther’s Compassionate Care LLC