Privacy Policy

Policy statement

Effective Date: [1/3/ 2026]

Esther’s Compassionate Care LLC (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of the personal and sensitive information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, services, and interactions with residents, families, guardians, staff, and partners.


1. Our Commitment to Privacy

As a provider of residential group home services for individuals with developmental disabilities, Esther’s Compassionate Care LLC respects the dignity, civil rights, and privacy of every individual we serve. We comply with all applicable federal and Arizona state privacy laws, including regulations governing the protection of personal and health-related information.


2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, address, phone number, and email address

  • Emergency contact and guardian information

  • Demographic information as required for services

Health & Service-Related Information

  • Medical, behavioral, and developmental information

  • Service plans, care notes, and assessments

  • Medication and treatment-related information

Website & Communication Information

  • Information submitted through contact forms

  • Email communications and inquiries

  • Website usage data (e.g., IP address, browser type, pages visited)


3. How We Use Information

Information collected is used solely for legitimate business and care-related purposes, including:

  • Providing and coordinating residential care services

  • Communicating with residents, families, guardians, and case managers

  • Developing and maintaining individualized service plans

  • Ensuring health, safety, and regulatory compliance

  • Responding to inquiries and service requests

  • Improving our website, services, and operations

We do not sell, rent, or trade personal information.


4. Disclosure of Information

We only share information when necessary and permitted by law, including:

  • With authorized family members, guardians, or representatives

  • With DDD, healthcare providers, and service agencies involved in care coordination

  • When required by federal, state, or local law

  • To protect the health, safety, or rights of residents, staff, or others

All disclosures are limited to the minimum necessary information.


5. Protection of Health Information

Esther’s Compassionate Care LLC takes reasonable administrative, technical, and physical safeguards to protect confidential and protected health information (PHI), including:

  • Secure record storage

  • Limited access to authorized personnel only

  • Staff training on confidentiality and privacy standards

  • Compliance with HIPAA-related privacy principles where applicable


6. Resident Rights

Residents and their designated representatives have the right to:

  • Access and review their personal records

  • Request corrections to inaccurate information

  • Receive information about how their data is used or shared

  • File a privacy-related concern or complaint without fear of retaliation

Requests may be submitted in writing and will be addressed in accordance with applicable laws and policies.


7. Website Cookies & Tracking

Our website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect sensitive personal or health information.

Users may adjust browser settings to disable cookies if desired.


8. Data Retention

We retain personal and service-related information only for as long as necessary to:

  • Provide services

  • Meet legal and regulatory requirements

  • Resolve disputes or enforce policies

Records are securely disposed of when no longer required.


9. Third-Party Links

Our website may contain links to third-party websites. Esther’s Compassionate Care LLC is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.


10. Non-Discrimination

We do not discriminate in the handling of personal information based on race, color, national origin, age, disability, sex, marital status, familial status, religion, sexual orientation, gender identity, genetic information, or political beliefs.


11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be posted on our website with the revised effective date.


12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your information is handled, please contact us:

Esther’s Compassionate Care LLC
📞 Phone: [+1 (650) 295-9641]
📧 Email: [admin@estherscompassionatecare.com]
📍 Address: [Insert Business Address]

Keep in Touch!

Thank you for considering Esther’s Compassionate Care LLC. We look forward to learning more about your needs and exploring how we can provide a safe, compassionate, and supportive home for your loved one.

A Home Built on Love, Dignity & Respect.

We believe that true compassion requires patience, selflessness, and advocacy, and we place our consumers’ best interests at the center of everything we do.

© 2026 Esther’s Compassionate Care LLC